8mbets Responsible Betting Commitment
Enjoy betting as entertainment — know your limits, protect yourself, and seek help when needed.
Our Commitment
8mbets believes that online betting and casino gaming is an entertainment activity — not a way to earn a living, and certainly not a solution to financial problems. Ensuring that every player on our platform can play safely and responsibly is a core part of our commitment.
Under our Terms and Conditions, you must be at least 21 years old to open an account and participate in any bet or game on 8mbets. If any irregularity is found during age verification, the account will be suspended and all transactions will be considered void.
If you have been questioning your own betting habits, or are concerned about someone else — read the information on this page carefully. You will find here the signs of problem gambling, tools to set limits, and where to get help.
Your Protection Tools
Daily or weekly deposit limit
Decide in advance how much you will deposit within a given period. This limit cannot be exceeded, keeping your budget under control.
Temporary break (Cooling-Off)
If you want to pause your account for a while, you can set a cooling-off period ranging from 24 hours to several weeks.
Self-Exclusion
If you want to stay away from playing for an extended period, use the self-exclusion feature. During this time your account will be completely closed and will not open early.
Session time limit
Set how long you will play in one sitting. Once the set time is up, your account will be logged out automatically.
Maximum limit per single bet
Cap the maximum amount you place on a single bet. This limit helps reduce the risk of large losses.
Contact the support team
To activate any of the above limits or to temporarily close your account, speak with our support team via 24/7 live chat.
Warning signs of problem gambling
If you notice any of the following signs in yourself or someone close to you, it is time to be careful.
- Being unable to stop playing even after spending beyond the set budget.
- Placing increasingly larger bets to recover losses — continuing with the mindset of "I will win this time."
- Spending more time on betting by cutting back on time with family, friends, or work.
- Borrowing money, selling assets, or taking money from others to fund betting.
- Feeling restless, irritable, or stressed when not betting.
- Hiding the amount bet and losses from family.
- Neglecting daily responsibilities — eating, sleeping, or work.
Some principles of responsible gaming
Following a few simple rules when betting as entertainment keeps the experience far more controlled and enjoyable. 8mbets always advises its users to keep the following in mind:
Set your budget first. Before each session, decide how much you will spend. Once that amount is gone, stop playing for the day — do not invest more in an attempt to win it back.
Betting is never a guaranteed win. Slots, casino games, or sports betting — each carries the possibility of loss. Never bet more than you can afford to lose.
Do not play when you are upset. Decisions made under stress, anger, or frustration are often poor ones. Take a break at such times and return with a clear head.
Be honest with family and friends. Hiding your betting from loved ones is often an early sign of a problem. Speaking openly with family can resolve issues in many cases before they grow larger.
Our FAQ section has detailed questions and answers on account management, setting limits, and the self-exclusion process.
Where to get help
You are not alone in dealing with problem gambling. Reach out through the resources below.
8mbets Live Chat and Email
At any time of day or night, our 24/7 live chat support team is ready to help in Bengali. Get immediate assistance to add limits to your account or activate self-exclusion. You can also contact us by email.
Family and trusted people
Share the situation with a family member or close friend — someone you can talk to openly. The people by your side are often able to provide the most effective support.
Professional counsellors
Mental health specialists and counselling services are available in Bangladesh. Seeking professional help for gambling-related behaviour is not a sign of weakness — it is a sign of sound judgement.
8mbets' Commitment
8mbets operates as an entertainment platform and treats player protection as its highest priority. Our system monitors suspicious activity and proactively reaches out to users when necessary.
We have put in place technical and procedural measures to prevent minors from gaining access. Parents can use parental control software on their devices to block children from accessing online gaming sites.
8mbets never stays silent upon becoming aware of problem gambling behaviour. We reserve the right to initiate self-exclusion or account closure when necessary.
Under our Privacy Policy, your personal information related to responsible gaming is kept completely secure and is not shared with third parties.